Privacy Policy

Welcome to our Privacy Policy, where we aim to clarify how we handle privacy for both our website and the products we provide. We recognize the need for transparency but also acknowledge the tangled web of assumptions many regulations impose—treating every website like a standalone "product" and every website owner as if they're personally delivering every message to every user. While such oversimplifications might work in a world of cookie-cutter services, they fail to appreciate the nuanced roles and responsibilities in a modern, interconnected ecosystem. So, here we are, navigating the maze of legal expectations to provide you with a clear and thoughtful explanation of how we respect and protect your privacy in practice.

Cookies

Our use of cookies is refreshingly straightforward. For starters, we don't use tracking cookies or rely on tools like Google Analytics that might inadvertently track your behavior. Instead, we keep things simple and privacy-friendly. The only cookies in play here are functional ones, such as the anonymized session token used by our live chat system to ensure a seamless experience. All chat data remains securely stored on our servers, not scattered across third-party platforms. By the way, if you're intrigued by this level of privacy, you might want to check out our chat products—they could help you achieve the same level of respect for your users' data.

We don't require cookie consent because none of our cookies are invasive or involve personal data tracking. However, in the spirit of full transparency, and let's be honest, to give ourselves a well-deserved pat on the back, we're openly sharing this information to show our commitment to respecting your privacy.

CCPA/CPRA Compliance

When it comes to compliance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), we believe in doing better than just following the rules. While these laws allow businesses to collect a wide range of personal information, we choose to keep things simple and privacy-friendly. We only collect the bare minimum needed to conduct business—just enough contact information, like your name, job title, and business email, so we can communicate effectively and, yes, make sure our invoices get paid. That’s it. No excessive data collection, no unnecessary snooping—just what’s required to get the job done and stay compliant.

10 DLC Compliance

We are committed to compliance with 10DLC regulations and ensuring the responsible use of SMS messaging within our platform. SMS notifications are exclusively sent to internal users of our application, such as staff or authorized personnel, to facilitate operational updates, system alerts, or transactional information related to their use of our CRM/ERP platform. We do not send SMS messages to external users or for marketing purposes. Recipients can manage their SMS preferences directly within the app settings or by contacting their account administrator. In addition, by providing your phone number you agree to receive SMS notification from Antrader Software Inc., text HELP for support. STOP to opt-out. Mobile opt in data will not be shared with 3rd parties for marketing purposes. Standard message and data rates may apply.

Gyroscope products that enroll customers as 2FA include the following message:

If a customer of our platform has additional SMS messaging needs, such as external communications or marketing, they must obtain independent authorization per 10DLC regulations. Our system is designed to work seamlessly with their credentials through a variety of compatible message delivery partners, ensuring compliance while supporting their unique messaging requirements. We strictly maintain the confidentiality of user contact information and never share or sell mobile numbers to third parties. Our SMS functionality is built to enhance communication and operational efficiency within the framework of regulatory compliance.

Gyroscope customers should set up the Gyroscope 10DLC authority:


This should enable the SMS 2FA screen with the folloing message: